Our mission
Its simple: we deliver repair-first solutions done right the first time, giving our customers confidence, convenience, and a superior experience every time.
Our Company
We exist for a clear purpose. Here, you’ll learn the how, what, and why behind our mission and values—the principles that shape every decision we make. They’re what set us apart and make us the Valley’s trusted choice for specialized refrigeration service.
Why we exist
We started Scottsdale Refrigeration to serve customers our way - without shortcuts and without excuses. Our goal is simple: if a unit can be repaired, it should be repaired quickly, efficiently, and correctly the first time. We exist to remove the hassle and frustration of broken refrigeration equipment and ice machines, so our customers can focus on enjoying what is important to them without unecessary delays or repeated service calls.
Who we serve
We specialize in residential service for homeowners, property managers, and small businesses, focusing on beverage refrigeration, ice machines, and wine chillers. While our work is residential, we bring a commercial-level approach, giving customers the confidence that every job is handled with the same precision and expertise as a professional business-grade service.
What sets us apart
Unlike general appliance repair companies, we focus on one thing and do it exceptionally well. By specializing in refrigeration, we bring unmatched expertise to every job. Our service is designed to be fast, transparent, and hassle-free, so our customers know exactly what's happening and can rely on us to get it done correctly the first time.
How we operate
Honesty, integrity, and professionalism aren't just words to us - they're the foundation of every interaction. We take pride in giving our customers an exceptional experience, completing repairs faster and better than expected. We aim to be the local authority on residential beverage refrigeration, earning trust through consistency, skill, and a no-nonsense approach.
How we deliver
Our process is simple but precise: we arrive quickly, evaluate the issue holistically, and provide a solution that maximizes value for the customer. We prioritize repair over replacement when it makes sense, and we never leave a job half-finished or make unnecessary trips to your home or business. We prepare for every possibility and ensure that the repair is complete, effective, and long-lasting.
What we aren't
We aren’t a general appliance repair company, and we don’t pretend to be. We don’t work on ranges, dishwashers, microwaves, or laundry machines—and we don’t subcontract your call to bargain technicians you’ve never heard of. And most importantly, we’re not the kind of company that rushes in, glances at your unit, declares it “not worth fixing,” and leaves with a diagnostic fee in hand. The industry is full of that, and it’s exactly what we set out to do differently. We are specialists, we stand behind our work, and when we say we’re here to help, we mean it.
Why it matters
Customers trust us because they know if a solution exists, we will find it. Our expertise and singular focus on refrigeration give homeowners and property managers the confidence that their equipment is in the hands of specialists who genuinely understand their nuances. Our clients understand that there is no substitute for a true authority in beverage and ice refrigeration.
Ready to schedule an appointment?
When you're ready to experience service done right the first time, we’re here to help. Whether it’s an ice machine, beverage refrigerator, wine chiller, or keg cooler, you can count on us to give you the reliable, hassle-free experience you deserve.