Get Premium Service Fast
Whether you need a technician to help repair a refrigerator that is not cooling or your ice machine is due for a cleaning, Scottsdale Refrigeration has you covered. We offer premium service for major high-end refrigerator and ice machine brands, without the premium price.
We're different. In a good way.
We designed our process from the ground up with you in mind. Instead of waiting days for a technician to fix your refrigerator or ice machine, get it done in hours. We offer repair, maintenance, and cleaning when you need it.
- Highly Specialized
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We focus exclusively on ice machines and beverage coolers. We have the expertise and parts inventory to get your machine back up and running immediately.
- Really Fast
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We offer priority scheduling for last minute repairs or cleanings before the big cookout or party, eliminating unnecessary stress.
- Increase Life
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Our holistic approach identifies potential failure points before they become a problem, so we can recommend a strategy personalized to your machine.
We make it easy.
Servicing your refrigeration equipment has never been this easy. You'll know exactly what to expect, and we'll have your equipment running like new in no time.
- Get in touch
- Talk to our experienced advisors and set an appointment for our technician to visit your location.
- Triage
- A service technician will review your information and triage over the phone to prepare for the service visit.
- Visit
- Your technician will arrive on time, prepared, and ready to service your machine on the spot.
- Estimate (repair only)
- After evaluating your machine, the technician will share the full cost of repair, including parts, labor, and taxes.
- Repair, maintenance, or cleaning
- After accepting the estimate, if applicable, the technician will get to work on your unit.
- Payment
- When the service is finished, pay exactly what was quoted to you. We offer a variety of convenient, zero fee payment options.
- Resume
- Carry on with your day and enjoy your fully functional equipment.
Why choose us?
We are specialists in residential refrigeration
When you need service for your ice machine, beverage refrigerator, wine chiller, or keg cooler, you shouldn’t have to gamble on a general appliance company. We focus on refrigeration only—and that focus makes all the difference. Our technicians arrive prepared, diagnose quickly, communicate clearly, and complete most repairs on the first visit. With expert knowledge, genuine parts, and a repair-over-replace mindset, we deliver a fast, transparent, and reliable experience you won’t find anywhere else.
- Expertise you can trust
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We work exclusively with residential refrigeration equipment. That means deeper knowledge, faster diagnostics, and repairs done right the first time.
- Fast, prepared, and professional
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Our technicians arrive with a fully stocked inventory of genuine parts, allowing us to complete most repairs in one visit and save you time, hassle, and repeat appointments.
- Honest, repair-first service
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We prioritize fixing your equipment whenever it makes sense, offering clear communication, upfront pricing, and genuine guidance. No upsells, no shortcuts, just dependable solutions.
Frequently asked questions
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Yes, as long as it's residential refrigeration equipment related to ice production or beverage cooling. We specialize exclusively in ice machines, beverage refrigerators, wine chillers, and keg coolers. We do not work on general appliances like ovens or washers, which allows us to be true experts in the equipment we do service.
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Cleaning removes scale, mold, and buildup that affect performance and sanitation of ice machines. Maintenance focuses on keeping the unit operating efficiently and preventing breakdowns before they happen. Repair addresses a malfunctioning or failed component. We're equipped to handle all three during a single visit when necessary.
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Most residential ice machines need cleaning every 6 months, depending on usage and water quality. Beverage refrigerators and wine chillers typically need annual maintenance. If you're noticing odors, reduced performance, or longer cycles, it might be time to schedule an appointment.
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Yes, that is our specialty. We stock a large inventory of specialized refrigeration parts, so we can complete most repairs on the first visit. Minimizing downtime and eliminating unnecessary return trips is a core part of how we operate.
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Most cleanings and maintenance visits take between 45 and 90 minutes, while repairs usually take 1-2 hours, depending on complexity. Diagnostics are quick, often completed in the first 15-30 minutes.
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Absolutely. Our philosophy is repair-over-replace, but only if it makes sense; we provide honest guidance if it doesn't. If a unit isn't worth repairing based on condition, age, or cost, we'll explain why and help you make the most informed decision.
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Always. We only install OEM parts and accessories to ensure your machine functions exactly as the manufacturer intended and continues to perform reliably throughout its lifespan.
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No. We guarantee our work and parts, so we only install parts we provide.
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Most appointments can be booked within 24-48 hours, and we often accommodate urgent situations when availability allows. The sooner you reach out, the quicker we can help.
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Because we don't 'also' work on refrigeration, it's all we do. Our technicians are trained exclusively beverage coolers, ice machines, wine chillers, and keg systems. That means faster diagnosis, better repairs, fewer callbacks, and an overall smoother experience start to finish.
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Yes. For homeowners or property managers who rely on consistent performance, we offer customizable maintenance plans that keep units clean, efficient, and reliable all year long, preventing breakdowns and extending equipment life.
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Sometimes deeper issues like failing fans, sensors, or pumps can cause those symptoms. Cleaning often improves performance, but if there's an underlying problem, our technician will diagnose it and present repair options during the same visit.
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Not at all. We work clean, organized, and efficiently. For property managers and small businesses, we can schedule at convenient times to minimize disruption.
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Yes. All repairs come with a parts and labor warranty, and all maintenance and cleaning services include performance verification to ensure everything is running exactly as it should before we leave. If we complete a cleaning, we guarantee that visible biological growth or scale will not return for at least 90 days, otherwise we'll return to clean it again.
Ready to schedule an appointment?
You deserve a team that knows your system inside and out. We diagnose fast, arrive prepared, and complete most repairs and cleanings in a single visit. If you want honest guidance, expert service, and a hassle-free experience, book your appointment today — we’re ready when you are.