Fix It Right, Right Now
We specialize in the on-site repair of high-end residential ice machines, beverage refrigerators, and wine chillers all over the greater Phoenix area. Explore how we eliminate issues the first time, minimizing interruptions to your schedule.
Get it right the first time.
High-end ice machines, beverage refrigerators, and wine chillers are designed to be repaired instead of replaced. These systems are built with heavy-duty components - often the same ones used in commercial units. These machines require specialized experience and tools to accurately diagnose and repair. Whether it’s a cooling issue, error message, noisy operation, or something just feels off, our professional service technicians are most likely able to identify a solution to get your machine back up and running on the initial visit.
- Specialized experience
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We specialize exclusively in ice machine and beverage refrigerator service and repair, which means we are able to carry a more specific inventory of parts than regular appliance repair companies. Chances are, we have what we need in our inventory and will get you back up and running immediately.
- Improved reliability
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We use only genuine factory parts and accessories, ensuring that once your repair is complete, your machine performs exactly as the manufacturer intended. We believe you should be able to rely on your equipment throughout its entire lifespan, and we take every step to maximize its long-term reliability
- Quick and easy
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Our goal is to make the repair process as easy and convenient as possible. We work with you and communicate every step of the process, from the initial service inquiry to the finished repair. We show up when when expected, take great care when working in your home, and even guarantee the completed repair with a 90 day warranty.
Fair pricing.
Zero hidden fees.
We have a clear, up-front pricing structure. Call us today so we can discuss your needs give you a quote.
Our worry-free repair process
We've used our experience to build a scheduling and repair process that exceeds expectations every time. We know that having issues with your refrigerator or ice machine is inconvenient, and we want to get your machine back up and running as soon as possible. Here are the main components of our process, so you know what to expect:
- Work area preparation
- We take all the steps to ensure your home or business is safe from accidental damage as a result of the repair process. This includes wearing shoe covers, using floor mats, and practicing safe food contact practices for ice machines.
- Comprehensive Inspection
- We begin by carefully operating and inspecting every component to determine the source and cause of the failure. Our technicians also make a note of anything else that could become a problem in the future.
- Estimate
- Once a repair strategy has been prepared, you'll know the exact cost to get your machine back up and running. We'll text you a copy of your repair estimate to get digital approval to complete the job and lock in pricing for 30 days.
- Repair
- Once your estimate is approved, we can usually begin the repair right away. With our extensive inventory of specialized parts, our technicians often have exactly what’s needed on hand to get your equipment back up and running quickly.
- Testing
- When the repair is complete, our technicians will test all aspects of the operation of your unit. This ensures the repair was successful and all issues have been eliminated.
- Payment
- When the you and the technician are both satisfied with the repair, we'll collect the exact amount quoted in the estimate you approved earlier. We have a variety of convenient payment options, and we never charge credit card fees.
- Carry on
- Problem solved - carry on with your day and let your equipment perform as designed!
You have options...
Why choose us?
We understand you have options when it comes to repair — but not all service is created equal. From the quality of our work to the reliability of our team, here’s what sets us apart and why customers continue to choose us.
- Repair you can trust
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We have decades of industry experience, and we offer honest advice. We don't have a sales department, so we will never try to sell you a new unit.
- Manufacturer approved technicians
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We have access to all of the service documentation, parts, training, and tools to ensure your machine stays within specifications for years to come.
- Guaranteed repairs
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We offer a full 90 day warranty on repairs, guaranteeing that your machine is back to operational status. If not, we'll come back at no charge to you.
Frequently asked questions
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Common signs include inconsistent temperatures, unusual noises, ice or frost buildup, leaks, slow ice production, foul odors, or cycling on and off more than normal. If you are noticing any of these issues, it's usually more cost-effective to have a technician diagnose the issue early before it becomes a more major repair. If something seems off, schedule and evaluation. Most issues can be resolved on the first visit.
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We start with a comprehensive diagnostic check of the refrigeration system, including mechanical, electrical, and refrigeration components. Once we identify the issue, we explain the repair options and provide an upfront estimate. With your approval, we lock in the cost and, in most cases, complete the repair on the spot.
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Yes. We repair all major high-end brands of residential ice machines, beverage coolers, wine chillers, and beer keg refrigerators. Our technicians are trained on both older models and the latest releases. Tell us your make and model, and we'll confirm service availability in minutes.
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Most appointments can be scheduled within 24-48 hours, and emergency cases are prioritized depending on technician availability. Call us to check today's openings.
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We automatically offer the next available business-hours appointment. If your machine needs urgent attention, we offer after-hours and weekend appointments when able.
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Most repairs take 45 minutes to 2 hours, depending on the issue. Diagnostics are usually completed within the first 30 minutes.
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We always give honest recommendations. If we believe replacement makes more financial sense than repair, we'll explain why and provide guidance on what to look for in a new unit. However, in most cases repair is more cost-effective and minimizes waste. Book a diagnostics visit and we'll help you make the most cost-effective decision.
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Yes. Regular maintenance reduces breakdowns, extends the equipment life, and keeps energy costs down. We'll customize your plan based on a variety of factors.
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Absolutely. We very commonly work with property managers, real estate agents, and your friends, family, or neighbors to complete the repair or maintenance on your machine. We can even provide real-time updates on the status of your repair, including reports, estimates, and pictures.
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We use mats, gloves, and protective equipment to keep your space clean and minimize the risk of damage. For ice machines, we complete a sanitary cleaning after repairs or maintenance using food-safe cleaning agents, and we adhere to safe food handling protocols during interventions involving food contact surfaces.
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We charge a small diagnostic fee to cover the service visit during which we provide upfront, transparent pricing based on our diagnostic findings. We never begin the repair process unless you approve us to do so, at which time the diagnostic fee is waived.
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Absolutely. All repairs are protected by a parts and labor warranty, so you can feel confident in the performance of your machine and the quality of the service we provide.
Book a diagnostic visit today
Don't wait for a minor issue to turn into a costly repair. Our certified refrigeration specialists diagnose problems fast, explain every step clearly, and often fix issues on the spot.